The following return policies referred to as "In-Studio Return Policy" are applicable only for purchases/ returns made exclusively at our Skincare Studio location.

 

If you plan to shop for any items referenced on this site at Our sister site www.quasarstore.info please see sales agreement terms at checkout or click link provided below to view our complete Online Store Terms.

 Online Store Terms

 

 In-Studio Return Policy

Professional Skincare, and Makeup:
Returns are accepted for 100% refund of purchase price (excluding shipping charges originally incurred by 21st Century Skincare) within 30 days of purchase for un-opened / un-used products only. When in doubt we urge you to try it out first. Trial sizes, and or testers are available for many/ most of the Professional Skincare products as well as most of the makeup products. We do not accept returns for refund beyond 30 days time following of the date of purchase.  Please feel free to contact us to see if we can work with you for a potential full or partial exchange.



Devices:
My Skin Buddy 6x: the manufacturers 100% Happiness Guarantee applies to your purchase.  
Any return must include ALL original packaging, product manuals, warranty card, etc.  Return shipping charges when applicable are the customers responsibility. 21st Century Skincare is not responsible for the secure return of your item(s). If returning please take care to secure your item(s), and use a reputable carrier to insure guaranteed delivery of return.
Please contact us for specific instructions for the return of any My Skin Buddy 6x device by mail or carrier

Quasar MD Brand including: Baby Quasar Plus, Quasar MD Plus, Quasar Baby Blue, Clear Rayz, - 100% refund for returns received within 90 days from your delivery date upon return including ALL original packaging, product manuals, warranty card, etc.  Return shipping charges are the customers responsibility. 21st Century Skincare is not responsible for the secure return of your item(s). When returning please take care to properly protect/secure any such item(s), and use a reputable carrier to insure guaranteed delivery of return.
Please contact us for specific instructions for the return of any Quasar Biotech Brand Device when doing so by mail or carrier.

Other Devices- Ultrasound,, Ultrasonic Scrubbers, Microcurrent, etc.:
100% refund for returns received within 30 days from purchase date along with all original packaging, product manuals, warranty card, etc.  Return shipping charges are the customers responsibility as well as taking care to securely package item(s). 21st Century Skincare is not responsible for the secure return of your item(s). When returning by mail please take care to properly protect/secure any such item(s), and use a reputable carrier to insure guaranteed delivery of return. Please contact us for specific instructions prior to returning any device if doing so by mail or carrier.

Please also note- pertaining to returns; original shipping charges incurred by 21st Century Skincare (as free shipping to you when applicable) may be deducted from refund at the discretion of 21st Century Skincare. Customers are also responsible for any/all shipping cost back to 21st Century Skincare on any/ all returned items. 21st Century Skincare will however cover applicable shipping cost as incurred for the replacement an item(s), or toward any exchange.